Hi there,
Attached is invoice #INV-4471 from Northfield Supply for the pallet wrap and labels you ordered on Mar 3.
Total comes to $3,186.40, HST included, due on April 12.
Thanks! Dana
I help businesses in Waterloo Region and across Canada put AI to work: less busywork for your team, smaller cloud bills, and systems that stay secure. All explained in plain English.
5 verified AI Fluency badges from Anthropic's Claude AcademyMost teams lose hours every week moving the same details from one place to another. I set up AI assistants that do the retyping and sorting, and a person still approves anything that matters.
Try it: drag the email onto the AI assistant.
Hi there,
Attached is invoice #INV-4471 from Northfield Supply for the pallet wrap and labels you ordered on Mar 3.
Total comes to $3,186.40, HST included, due on April 12.
Thanks! Dana
Cloud providers charge for what you switch on, not what you use. Test servers left running all weekend, backups of backups, machines three sizes too big.
Try it: tap lines on the bill to stamp a fix. Three fixes closes the leak.
Tap a line on the bill to start.
Good security is layers. If one misses, the next one catches it. I run those layers for you, watch them around the clock, and report back in sentences you can read.
Try it: launch an attack, then switch on all four layers.
Pick an attack above and watch which layer stops it.
New office, or tired of the setup you inherited? I build the basics the right way once: accounts, laptops, Wi-Fi, backups. Then I hand you the keys.
Try it: drag the slider, or press play, to day 30.
Every account, password and licence is in your name. You can leave whenever you like and keep all of it.
If I can't explain a recommendation in two sentences, it isn't ready to recommend.
Automation does the busywork. Anything touching money, customers or access goes past a person first.
Everything I set up is documented, so anyone competent could take it over tomorrow.


I work on the systems underneath a business, and I explain them so the people paying for them know what they're getting.
I'm based in Waterloo, Ontario. I work with businesses across Waterloo Region in person and with clients elsewhere in Canada remotely. The work covers the cloud accounts, the networks, the logins, and now the AI tools that sit on top of them. The goal is always the same: cheaper, safer, less work.
I also research and write about what breaks and why. My analysis of the July 2024 CrowdStrike outage, and what it means for businesses that depend on a single vendor, is the most-read piece I've published.
I've completed all five AI Fluency courses on Claude Academy, Anthropic's learning platform. They cover using AI well, safely and responsibly, from small business operations to building with it. Each badge links to its public verification page.
About a minute. Nothing leaves this page. You'll see which of the four leaks to close first.
No. I'm based in Waterloo, Ontario, and work on-site across Waterloo Region, including Waterloo, Kitchener and Cambridge, and nearby areas like Guelph. AI, cloud and security work can be done remotely for businesses anywhere in Canada.
Small and growing businesses that don't have a full-time IT or security team, or whose team needs an extra pair of hands on a specific project.
It's a 30-minute conversation about what's going on in your business. You'll leave with a first read on where the leak is and what closing it would involve. There's no obligation.
No. I can work alongside an existing provider or in-house person, or take on just the piece you need, like a cloud cost review or a security check.
Only the data a task needs, inside accounts your business owns. A person approves anything involving money, customers or access.
You do. Every account, password and licence is set up in your business's name, and everything is documented so you're never locked in.
The fastest way is a 30-minute call. Tell me what's going on and you'll leave with a first read on where the leak is and what closing it would take.
Prefer email? Write to me directly, or use the form. I reply within two business days.
[email protected]Waterloo, Ontario · On-site across Waterloo Region · Remote across Canada